Terms & Conditions

Terms and Conditions

Book-flights.co.uk greets all travellers with a warm welcome. Use of the point is governed by the following terms and conditions. By using the point you agree to these terms and conditions. However, you mustn't use the point, if you don't agree with any part of these terms and conditions. At any time, we retain the right to change these terms and conditions. When these terms & conditions are simplified, all revised terms become effective immediately. If you continue to use the point after being notified of changes to the terms and conditions, you are agreeing to those changes. Please check this runner regularly to see if anything has changed.

Trusted travel portal

Your trust is important to us at book-flights.co.uk. We strive to protect your personal information within our business by employing appropriate organisational, technical, and administrative safeguards. Unfortunately, there is no way to guarantee that any data transit or storage mechanism is completely safe. If you have cause to suspect that your interaction with us is no longer safe (for example, if the security of your account has been hacked), please contact customer support at 0203 096 6402 or info@book-flight.co.uk. As soon as possible so that we can try to resolve your concerns.

Disclaimer in general

Book-flights.co.uk shall not be liable for the failure of travel service suppliers to perform the services offered by such suppliers, including but not limited to airlines, hotels, tour operators and consolidators, vacation packages, activities suppliers, traveller assistance service providers, and insurance providers. in offering travel management services, book-flights does not guarantee or insure the services to be delivered by any supplier, their financial state, or the reimbursement to you for any losses incurred as a result of their financial condition. If a supplier fails to provide the service for which you have paid, your only option for a refund is with the defaulting supplier, any insurance covering such defaults, or any other responsible third party, unless the failure was caused by book-flights.

Except as specifically indicated below, we accept no liability for activities connected to travel services that are beyond its or its employees' control. book-flights is not responsible or liable for any act, error, omission, injury, loss, accident, damage, delay, non-performance, irregularity, or any other consequence of any act, error, omission, injury, loss, accident, damage, delay, non-performance, irregularity, or any other consequence thereof, which may be caused by neglect, default, or any other act or inaction on the part of any supplier of travel products. Any price fluctuation or change in schedule, equipment, or lodgings for any travel service that occurs after payment for such service is not the responsibility of book-flights.co.uk.

Book-flight is a service bureau that provides retail travel agencies and consumers with value-added services. Book-flights has no control over the acts of the vendors from whom it acquires travel items and bears no liability for their actions.

Refunds may be subject to a penalty once tickets have been issued. We have no control over the printed prices on the tickets; some may have bulk fare printed on them, while others may have a specific value put on them that is different (lower or greater) than the amount collected.

discounts may vary depending on a variety of criteria such as the airlines used, the type of service provided, the location, the time of year (low, mid, or high season), advance notice given, minimum stay requirements met, and flight load. Other advertiser items and services advertised on this website are not guaranteed, endorsed, validated, or promoted by book flights.

Promise to match prices

This is the reason if you discover the lowest price which includes taxes and fees for similar flights routes on major ota opponents site the same day of your booking up to 10 am. , we will match that lower price by refunding the price difference or if you wish, we will cancel your booking with us for a full refund. This is our price match guarantee ("pmp") There are some questions which

What does it mean to have "the same itinerary"?

The same itinerary means that each offer's airline(s), flight number(s), route, date(s), number of customers, and seat type are the same.

What does it mean to be "offered and available for booking"?

It indicates that at the moment you contact us, the itinerary you found is live on a major ota competitor's site and available for booking by the general public, as determined by our customer care representatives.

How do I let you know I’d like to use the pmp?

simply email us at info@book-flight.co.uk with your book-flights.co.uk booking number and all of the key details of the lower priced itinerary (airline(s), flight(s), itinerary, date(s), number of customers, and seat type), as well as documentation such as the exact url or screenshots that will allow our customer service representatives to verify that such itinerary satisfies the pmp's terms and conditions. We retain the right to deny any claims that cannot be reasonably confirmed or for which you have supplied incomplete information; we reserve the right to deny any claims that cannot be reasonably verified or for which you have provided incomplete information. Once our agent has confirmed that the pmp applies, you will have the option of keeping your itinerary and receiving a refund for the difference in the total price or cancelling you’re booking with us and receiving a full refund.

Is the pmp subject to any exceptions?

The pmp does not applicable to prices delivered only through membership programme websites, corporate rebates or rates, charter, group, incentive, rewards programme, consolidator fares, convention, fares accessible only through the usage or other non-public promotion. Excluded fares include student, government, bulk, military, tour operator and web rates. The pmp does not applicable to "opaque" tickets (those for which the airline reservation details are not discovered until after purchase) or tickets purchased through a "bidding" or "auction" process. Fare errors are also cancelled out.

Liability limitations/disclaimer

the information on this site (including text, graphics, links, and other content) is provided "as is" and "as available." concerning the site or any related materials, products, services, or information, book-flights makes no representation or warranty, express or implied, to you or any other person or entity as to the accuracy, results, timeliness, completeness, merchantability, or fitness for any particular purpose. under any circumstances, including, but not limited to, negligence, we and/or our providers or distributors will not be liable for any damages to, or viruses that may infect, your computer equipment or other property as a result of your access to, use of, or browsing on the site, or your downloading of any materials, data, text, images, video, audio, or other information from the site.

we, and/or our providers or distributors, will not be liable for any injury, loss, claim, damage, or any special, punitive, indirect, incidental, or consequential damages of any kind (including, but not limited to, lost profits or lost savings), arising out of or in any way connected with the use, or inability to use, the site or the services or materials on the site, whether based on contract, tort, strict liability or otherwise, even if advised of the possibility. On no occasion will our or our suppliers' or distributors' obligation exceed the total charges stated in the route giving rise to the obligation.

Disclaimer of insurance

You must read, understand, and agree to the plan description if you have purchased travel protection insurance.

Indemnification

all users agree to hold book-flights, its affiliates, and/or their respective suppliers, as well as any of their officers, employees, directors, agents, harmless from against all entitlements, demands, causes of action, reclamations, penalties, levies or other costs or cost of all kind or nature, comprising but not limited to rational-legal and accounting fees, brought by

in addition to the liability indicated above, you or on your behalf may be held liable by third parties as a result of your violation of these terms and conditions, notices, or documents referenced on the site; your violation of any law or the rights of a third party; or your use of the site.

if you have a dispute with a travel service supplier, for example, airlines, tour operators, hotels, consolidators, activities suppliers, vacation packages and insurance providers to perform the services offered by such suppliers, you release us (and our officers, directors, agents, subsidiaries, joint ventures, and employees) from all claims, demands, and damages (actual and consequential) of any kind and nature, known and unknown.

The use of the site and the purchase of tickets

You represent and warrant that you are at least 18 years old and that you have the legal authority to engage in this agreement and use the site following all of the terms and conditions set out herein. You acknowledge that you are financially liable for your whole use of the site (as well as for use of your account by others). Any bookings made by people under your direction or control are your responsibility. You also warrant that all information provided on the site by you, on your behalf, or by members of your household is truthful and correct. You also certify that the traveller is not a kid travelling alone. Any speculative, deceptive, or fraudulent reservation, as well as any reservation made in anticipation of demand, is strictly banned.

You undertake to use the site's travel services reservations capabilities solely to make valid bookings or purchases for yourself or another person on whose behalf you are legally allowed to act. You acknowledge that if you use the site's travel services reservation facilities excessively or improperly, you may be denied access to those facilities. All offers, prices, and terms and conditions of sale are subject to the following:

still, the vittles of a convention known as the"warsaw convention" may apply to your entire trip, including any portion entirely within the country of origin or destination, if your route involves an ultimate destination or stop in a country other than the country of departure. The warsaw convention governs and may limit the liability of certain air carriers for death of or particular injury to passengers and/ or loss of or damage to baggage.

A reservation isn't complete until verified/ marked. To cover our guests, we corroborate with the credit/ disbenefit card company that the billing address and credit card verification number you handed to us is accurate and that your disbenefit/ charge will be accepted. Until similar information is vindicated, the chow is subject to change. we aren't responsible for any sale that's declined grounded upon a credit/ disbenefit card that's declined by the issuing company or a trip provider or if, for any reason, the disbenefit/ credit card billing address and/ or credit card verification number cannot be vindicated promptly, nor are we responsible for any changes in chow or any other charges that may do during our verification process. At times when the chow named isn't available a blessing law may have been taken on your credit card, if the sale isn't completed the blessing law may block your available credit for some time until the bank removes the block.

Links

The point provides links to other websites as a convenience to you, we don't plump nor are we responsible for the contents of other websites. If you decide to pierce other websites you do so at your threat.

Our freights and exceptions

In addition to each trip supplier's cost and freights, book-flights may charge a service figure as described below. All book-flights freights are charged on a per-passenger, per-ticket basis and are generally on-refundable.

Important note all service freights are subject to change without notice. You will be charged the final total price as quoted regardless of any change or variance in the service freights. Please review the total final price precisely.

We offer special abatements under our compassion exception policy (cep) for service, natural disasters, bereavement, and the visually bloodied.

All airline refunds/ unborn credits are subject to each airline chow rules, programs and procedures . Service freights will be converted in your original currency on the payment runner.

Passenger types = adult, child, elderly, child, pupil, service. Service freights on all changes, refunds, cancellations and unborn credits will be charged on a per passenger, per ticket basis.

‡ Like our sale service freights (booking freights), all post-ticketing service freights are non-refundable and are subject to change without notice. Our freights are in addition to any airline and/ or other supplier assessed freights and charges.

Government assessed levies and freights are subject to change. You’ll only be charged the final total quantum displayed or quoted by our agent.

1. Utmost of our airline tickets are non-refundable. Only available if our trip suppliers' chow rules allow cancellation and refunds, and we've accepted your request for a refund, you aren't a "no show" (most "no show" bookings are in-eligible for any disclaimer from suppliers for refund processing), and if we're suitable to secure quitclaims from suppliers to reuse this requested cancellation and refund.

2. Utmost of our airline tickets are non-refundable. Airline refunds/ future credits are subject to airline chow rules, programs and procedures.

3. special services-all special services are on a request base only and are subject to each airline's review and blessing process along with their chow rules, programs and procedures. Special service freights will be charged upon the provision of the service (s) and will only be reimbursed if the request is denied by the airline.

Any changes made to the route are confined as well as subject to airline chow rules, whichever is more restrictive; all our tickets/ hospices/ buses/ packages/ sails don't allow any date or name changes after the booking is completed. Book-flights doesn't guarantee, and shall not be responsible for, any bookings or reservations made or verified to you if the original route has been changed by the supplier under the client's request.

Exchange freights

For any planners where changes are permitted, an exchange/ change figure is charged by book-flights plus airline penalties and any chow difference. Please communicate with our call centre to determine the total cost of swapping your ticket. (These freights are subject to change without notice, the rearmost streamlined freights will be handled by the agent on the call.) Our recommended ticket exchange freights (not including airline freights and not including chow difference) are Domestic trainer/ frugality trip-with a departure date further than 10 days down- over to 100 pound Domestic trainer/ frugality trip-with a departure date within 10 days up to 150 pound International coach/ economy travel-with a departure date further than 10 days down- over to 200 pound International coach/ economy travel-with a departure date within 10 days up to 300 pound All first and business class domestic/ international travel-up to 300 pound

Policy on payment acceptance

As indicated in the billings section, we accept credit and debit cards issued in the United States, canada, and a few other countries. We accept ae/ap billing addresses as well.

Please keep in mind that airfares are only guaranteed when tickets are purchased, not when payment is made. We will tell you within 24 hours if your credit card payment is not processed for any reason. You will be notified if the fare changes while your transaction is being processed, and you will have the option to cancel the transaction and not be charged.

We ensure that all credit card transactions are safe and secure. Please see our site's 100% safe purchase guarantee for credit card purchases.

To offer you even more security, if our systems decide that particular transactions are high risk, we will not process them until our credit card verification team determines that it is safe to do so. we may call you or your bank, as well as ask the cardholder to fill out our credit card authorization form, to verify the legality of such transactions.

Delivery of tickets

The majority of tickets are electronic (e-tickets), but if an e-ticket is not available, a paper ticket will be issued. Please double-check the shipping costs before confirming your reservation.

All credit cards must have empirical us, Canadian or other countries 'billing addresses. Please see the list of countries where credit cards are accepted, in the payment drop down in check outrunner. All bookings and fares aren't guaranteed until marked. For hospices, auto settlements, holiday packages, the bookings aren't guaranteed unless you admit an evidence number by dispatch.

When you submit your credit or disbenefit card for a purchase, we request authorization for the quantum of your anticipated sale ( placing a temporary" hold" on the finances). still, you won't be charged and we will request that a similar hold be released by your credit or disbenefit card bank; until also, finances subject to the hold won't be available to you for other purposes, if for some reason we're unfit to confirm your booking.

Still, we will notify you within 24 hours, simply submitting the credit card doesn't automatically guarantee to mark, if your credit card is declined for any reason.

Book-flights bears no responsibility in the event your credit or disbenefit card isn't approved or charged. There can be numerous reasons why your credit or disbenefit card may not have been approved or charged. Exemplifications of these perhaps airline couldn't confirm the booking, chow increased since payment information was submitted and previous to marking or sufficient finances not available on the credit card. In similar cases where the chow may have increased, you'll be handed with alternate options and you have the right to cancel the booking at no cost to you. When the booking is marked at the cost firstly quoted to you the ticket becomes non-refundable and non-cancellable.

Book-flights uses strict safety measures for credit card payment processing. Fraudulent deals, if any, are reported to field security, airlines and other civil and state law enforcement.

You agree to be liable for any credit card payments and you agree not to dispute charges after the purchase has been made and your tickets and/ or other products have been delivered by dispatch evidence or have been packed to you. You agree to repay book flights in cases of chargeback or credit card controversies where you have authentically bought a service on our website.

Utmost credit card deals over the phone to our client service department are recorded and are available as substantiation in case of any disagreement.

Online credit card deals are authorized at the time a stoner or anyone acting on their behalf accepts these terms and conditions and continues with the purchase.

To give you further safety, when certain deals are determined to be a high threat by our systems, we won't reuse similar deals unless our credit card verification platoon has determined that it's safe to reuse them. To establish the validity of similar deals, we may communicate with you or your bank as well as ask the cardholder to fill out our credit card authorization form.

Credit card declines

At the time of recycling your sale if your credit card declines, we will make all sweats to notify you by way of a dispatch communication within 3 business days. The sale won't be reused if your credit card has declined. The chow and any other booking details are not guaranteed. If there's a chow change also you have a right to cancel the booking at no cost to you. There will be no service freights charged for this.

Termination

We reserve the right, in our sole discretion, and without liability, to terminate your access to all or part of the point, with or without notice, for any reason or no reason.

Severability

These terms and conditions are severable. if any provision is determined to be unenforceable or invalid, the similar provision shall nevertheless be executed to the fullest extent permitted by applicable law, and similar determination shall not affect the validity and enforceability of any other remaining vittles’’.

No waiver

No failure on the part of book-flights to apply any part of these terms and conditions shall constitute a disclaimer of any of book-flight’s rights under these terms and conditions, whether for history or unborn conduct on the part of any person. Neither the damage of any finances by book-flights nor the reliance of any person on book-flight’s conduct shall be supposed to constitute a disclaimer of any part of these terms and conditions. Only a specific, written disclaimer inked by an authorized representative of book-flights shall have any legal effect whatsoever.

Data scraping

Still, data scraping, or screen scraping, if you abuse this point with multitudinous reviews.

Baggage policy on connecting breakouts

When there are two or further airlines involved for connecting breakouts also you may have to reclaim your bags at the connecting field and check in again to continue your trip. You’re also advised that in these cases if you have redundant baggage, you'll have to pay any redundant baggage figure assessed by each airline. Utmost airlines now charge baggage freights indeed for the first bag checked-in, we recommend travelling light to reduce these costs. To detect the freights on baggage check-heft by airlines, please visit our "baggage freights" runner or look for a link to baggage freights on our website. Baggage freights can range from 15 pound up to 50 pound or further depending on the size and weight of the bag and is per checked bag. These freights are to be paid directly to the airline upon using a similar service. We make trouble to keep the baggage freights table streamlined but we recommend you communicate with the airline directly for the rearmost freights on check baggage and policy as it relates to baggage.

Baggage policy and freights

Still, you'll have to pay any redundant baggage figure assessed by each airline, if you have redundant baggage. Utmost airlines now charge baggage freights indeed for the first bag checked-in, we recommend travelling light to reduce these costs. To detect the freights on baggage check-heft by airlines, please visit our"baggage freights" runner or look for a link to baggage freights on our website. A baggage figure range from 15 pound up to 50 pound or further depending on the size and weight of the bag and is per checked bag. These freights are to be paid directly to the airline upon using a similar service. We make trouble to keep the baggage freights table streamlined but we recommend you communicate with the airline directly for the rearmost freights on check baggage and policy as it relates to baggage.

Seats, refreshments, frequent flyer & other special requests Please note that your seats, refreshments, frequent leaflet and other special requests are requests only. Any service freights that we charge for making similar special requests on your behalf are non-refundable for services rendered and don't guarantee any particular result. We don't guarantee you'll be assigned the seat (s) you have requested. We also don't guarantee that your mess (s), frequent leaflet and other special requests will be recognized by the airline. It’s thus recommended you communicate with your airline directly to confirm these requests previous to your listed departure date. Click then to view the list of airlines and phone figures.

Multiple airlines planners

still, thus two separate chow rules will be used, different rules and programs (for illustration, if your route consists of further than one airline. for changes, refunds, exchanges, each airline may charge independently. in case of a schedule change or cancellations if your original flight is cancelled or the schedule is changed by either you or the airline, the other airline with which you reserved your return flight isn't obliged to issue a refund or change your route. you're responsible for complying with each airline's terms and conditions, which may differ (for illustration, check-in times and limits on baggage size/ weight). you may want to publish both of your e-ticket documentations before starting the trip, in case you're asked for evidence of return tickets.

Airline policy on schedule changes

Airlines all have different rules and programs regarding schedule changes.

What’s a schedule change or cancellation; why does this be?

Due to the functional requirements of each airline, they frequently make changes to the breakouts that they're presently operating. Frequently these changes are a prediction of trip needs for a future date but can also reflect same-day changes. Types of changes could be flight number changes, time changes, routing, date changes and or cancellations.

What are cancellations?

When an airline has stopped or temporarily cancelled service to certain metropolises or has stopped service on certain days of the week.

Reasons for cancellations or schedule changes

Book-flights doesn't assume any liability whatsoever for cancelled breakouts, breakouts that are missed, or breakouts not connecting due to any listed changes made by the airlines.

Our policy on schedule changes

We make every attempt to notify the client of any schedule changes. It’s always stylish to communicate with the airline to reconfirm your breakouts within 72 hours of departure.

Before departure

Still, we will notify you of similar changes by dispatch, if an airline has a change to any of its breakouts and similar changes are within 4 hours of your original flight times. We’ll essay to communicate with you; still, due to colourful reasons, if we're unfit to get in touch with you, our dispatch will serve as final notice. For all similar changes within 4 hours, tickets will remain non-refundable. Certain ticket types may be non-refundable indeed when the schedule change is over 4 hours. Book-flights doesn't assume any liability whatsoever for cancelled breakouts, breakouts that are missed, or breakouts not connecting due to any listed changes made by the airlines.

Date of departure

If you have formerly arrived at the field you'll need to speak with an agent at the airline counter. During severe rainfall, options may be limited and although it's sunny where you're there may be bad rainfall at your destination or connection metropolises. You should always check the airline's website and rainfall channels for field updates. It’s always stylish to communicate with the airline if it's the date of departure.

Guest’s scores

It’s always important for the client to reconfirm their breakouts with the airlines 24 to 72 hours before departure, especially if they're formerly travelling. Guests should periodically check emails for updates regarding flight schedules and respond promptly.

How do we notify the client?

Depending on the departure date and when we admit the change from the airline we will essay to shoot at least 3 emails and call at least one 1time. However, lose the value of your tickets and conceivably miss your trip days by 1 or 2 days or indeed weeks before the airline can accommodate you, if you don't communicate either book-flights or the airline previous to your departure you may miss your breakouts.

What services do we give?

Once you have communicated book-flights we will communicate with the airline on your behalf and try to come to a resolution. In some cases, the only resolution may affect in cancellation of the flight and refund.

What happens if the client doesn't fulfil their obligation?

What happens if they cannot be re-protected?

We’ll make every attempt to get the airlines in question tore-protect the client. It eventually depends on the airline or airlines involved. If the airline is unfit to re-cover the client we will request a refund.

What help can we give them in case of flight cancellation?

Unaccompanied minor

Tickets won't be vented directly to unaccompanied minors age 16 and under. Each airline sets its programs and regulations for children travelling without adult supervision.

Some airlines may not allow lonely minors to travel without an adult

Some airlines will only allow lonely minors to travel on non-stop breakouts.

Numerous airlines may bear fresh freights to be paid at check- heft. You must call the airline to corroborate rules and restrictions for a minor travelling alone.

Visa and entry conditions

All guests are advised to corroborate trip documents (conveyance visa/ entry visa) for the country through which they're coursing and/ or entering. Reliable information regarding visa and passport conditions can be planted by clicking this link cibt website then. Fresh information can also be planted through the consulate/ delegacy or the country (s) you're visiting or coursing through or communicating with us at 0203 096 6402. Book-flights won't be responsible if proper trip documents aren't available and you're denied entry or conveyance into a country.

Book-flight’s trade of tickets to you doesn't indicate any guarantee of passenger's capability to enter the country of destination. Rubberneck understands that book-flights accepts no responsibility for determining passenger's eligibility to enter or conveyance thru any specific country. Information if any given by book-flights hand must be vindicated with government proper authorities and similar information doesn't constitute any book-flights’ responsibility.

General restrictions

All breakouts should be verified with the airline directly as they may have last nanosecond schedule changes. You must confirm at least 24 hours before departure for domestic breakouts and 72 hours for breakouts to hawaii and transnational destinations.

In utmost cases, upgrades and buttresses won't be permitted. Upgrades/ buttress are rigorously the liabilities of the separate airlines.

Numerous of our blinked tickets don't allow for frequent leaflet avail addendum.

All seat requests will be encouraged by the airlines. Please be advised that not all seat requests are guaranteed. However, please communicate with your airline directly, if you want to admit immediate evidence on your seat or if you have any special demand similar to "handicapped" or "over weight".

We reserve the right to cancel requests for a trip to destinations that have been embargoed by the government. A passenger's duty or departure duty may be assessed upon departure from some transnational destinations similar to mexico, the caribbean, the united kingdom and australia. These are original government levies collected at the airfields and aren't included in original ticket costs.

Human error

If any of our agents make a mistake or any other mortal error is made in the booking process we shall make reasonable attempts to amend these crimes at the time of circumstance. Book-flights stands married to furnishing compensation up to an outside of the entire service freights that book-flights has collected for that booking in addition to a£ 50 pasteboard as redemption towards purchases from book-flights in the future. You must notify us of crimes within 24 hours of entering your route. Beyond these 24 hours, book-flights won’t be responsible for these crimes.

Route re-confirmation

It’s the responsibility of the rubberneck who has reserved with us online or has made the booking directly with a client service agent to review and reconfirm names, dates, flight figures, airlines, routing including any field changes, are in agreement and acceptance of the traveller. However, you're requested to incontinently communicate a book-flights client service agent within 4 hours from the time the booking was completed, if you discover any distinction in your route. Still, we shall consider the booking you have made to be respectable to you and we don't assume any liability later for any distinction in your booking if you fail to communicate with us by phone within 4 hours of completing the booking.

Authority to shoot communication

By approving this sale you're authorizing book-flights to shoot your communication in the form of dispatch, postal correspondence, instant messaging, phone calls and any other form of electronic or paper communication. These dispatches will be primarily for client service and may include special offers from time to time.

Brand and trademark notices

Book-flights is a registered trademark. All rights reserved. Own the brand of all material displayed on this website. Anyone penetrating this website may view and publish material from this website for information purposes only. Any brand material of this website is rigorously confined to non-commercial use only and must include this brand notice. Other trademarks and service marks displayed on this website are the trademarks and service marks of their due possessors.

Resolution of controversies

Client satisfaction is the foundation of our success. That is why, if a disagreement arises between us, our thing is to resolve the disagreement snappily fairly and cost-effectively. Consequently, we explosively encourage you, before taking any other action, to reach out to us by reaching client service at info@book-flight.co.uk or 0203 096 6402 so that we have to try to address your enterprises. else, you and we agree that we will resolve any disagreement, claim or contestation arising out of or relating to your use of the point, these terms & conditions, or the breach, termination, enforcement, interpretation or validity thereof, or our relationship in connection with the point or these terms & conditions (each, a" claim"), in agreement with one of the subsections below or as else mutually agreed by the parties in jotting.

Inaptly filed claims

All claims you bring against us must be resolved in agreement with this"resolution of controversies" section. all claims filed or brought not in agreement with this"resolution of controversies" section shall be considered inaptly filed and void. should you file a claim, not in agreement with this"resolution of controversies" section, we may recover from you to the extent permitted by applicable law, our attorneys' freights and costs up to uk£, handed that we've notified you in jotting of the inaptly filed claim, and you have failed to instantly withdraw the claim.